Privacy Policy

Effective date: March 2, 2026

We Are Astral ("We," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit weareastral.com (the "Site"), including when you make a purchase or contact us.

If you do not agree with this Privacy Policy, please do not use the Site.

1) Personal information we collect

We collect personal information in the following ways:

  • Information you provide to us

    • Contact details you submit through Squarespace forms (for example: name, email address, and any message content).

    • Order information when you purchase physical products (for example: name, email address, shipping address, and details about your order).

  • Information collected automatically

    • Device and usage data when you browse the Site (for example: IP address, browser type, pages viewed, approximate location, and referral URLs).

    • Cookies and similar technologies used by Squarespace and our third-party partners (see Section 5).

2) How we use your information

We use personal information to:

  • Provide and operate the Site

  • Process orders, payments, shipping, and customer service

  • Respond to your requests and messages

  • Maintain the security and integrity of the Site

  • Understand how visitors use the Site and improve performance

  • Support advertising and measurement (including retargeting), as described in Section 5

  • Comply with legal obligations and enforce our terms/policies

3) How we share your information

We may share personal information with:

  • Service providers that help us run the Site and fulfill orders (for example: website hosting and forms via Squarespace; payment processing; shipping and delivery partners). These providers process information on our behalf.

  • Advertising/analytics partners as described in Section 5 (including StackAdapt).

  • Legal and safety disclosures if required to comply with law, respond to lawful requests, protect rights/safety, or prevent fraud.

We do not sell your personal information in the traditional sense (for money). However, some privacy laws define certain advertising-related data sharing as a "sale" or "sharing" (see Section 6).

4) Data retention

We keep personal information for as long as needed to provide services, fulfill orders, resolve disputes, comply with legal obligations, and enforce our agreements. Retention periods vary depending on the type of information and why it is collected.

5) Cookies, tracking, and StackAdapt Universal Pixel

Cookies and similar technologies

The Site uses cookies and similar technologies (like pixels and local storage) to:

  • Enable core site functionality

  • Remember preferences

  • Understand site traffic and performance

  • Support advertising and measurement

Squarespace may set cookies automatically as part of providing the Site.

StackAdapt Universal Pixel

We use the StackAdapt Universal Pixel, which is a tracking technology that helps us measure ad performance and may support interest-based advertising/retargeting. The pixel may collect or receive information such as:

  • Your IP address

  • Device identifiers and browser information

  • Pages you view and actions you take on the Site

  • Approximate location (derived from IP)

This information may be used to deliver and measure ads on third-party websites and platforms.

Your choices

You can control cookies in several ways:

6) US privacy rights (California and other states)

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you

  • Request deletion of personal information (subject to exceptions)

  • Request correction of inaccurate personal information

  • Opt out of certain uses of personal information (including certain forms of targeted advertising)

To submit a request, contact us at support@weareastral.com.

Do Not Sell or Share (Targeted Advertising): We do not sell personal information for money. However, we may share certain identifiers and browsing activity with advertising partners (like StackAdapt) to support targeted advertising, which some laws treat as "selling" or "sharing." You can opt out using the opt-out options in Section 5 and by limiting cookies in your browser. You can also visit our Do Not Sell or Share My Personal Information page.

7) UK/EU privacy rights and legal bases (GDPR/UK GDPR)

If you are located in the UK/EEA, we process personal data under the following legal bases (as applicable):

  • Contract: to process and deliver your order

  • Legitimate interests: to operate, secure, and improve the Site and our services

  • Consent: where required for certain cookies/advertising technologies

  • Legal obligation: to comply with applicable laws

You may have the right to access, correct, delete, restrict, or object to certain processing, and the right to data portability. You may also withdraw consent at any time where we rely on consent.

To exercise these rights, contact support@weareastral.com.

8) International transfers

We may process and store information outside your country (including in the United States) where our service providers operate. When required, we use appropriate safeguards for international data transfers.

9) Children’s privacy

The Site is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

11) Contact us

If you have questions or requests related to privacy, contact:

We Are Astral
Email: support@weareastral.com

12) Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective date above.